What is a Business Analyst?

Putting a business together and making it run efficiently are two tasks that might sound easy, but generally are quite problematic even for those with a strong background in business administration and entrepreneurship. Typically, smart business owners will require someone from the outside to come in, offer an honest assessment of their organization, and recommend improvements that can allow the organization to be more effective, efficient, and profitable, both in the immediate future and over the long-term.

When this kind of service is greatly in need, business owners call a business analyst with an objective take on how things are being done. Depending on the unique nature of the business, this analyst can perform a number of different tasks and analyses.

Business Analyst as Organizer

Perhaps the most common reason for hiring a business analyst is simply to organize or reorganize the company in a more efficient way. All too often, smaller businesses grow very quickly and never have time to create the proper departments or the proper executive management structure. A business analyst will arrive on-site, handed documents and instruction by the business owner concerning the way things are already running on a daily basis.

With this information available, business analysts will observe routine interactions at the company and look for areas of improvement that might improve communication, lower costs, and boost productivity. After a period of study, they’ll develop an actionable business plan that can be put into place. This will typically restructure the company into several different departments, with several tiers of leadership and a renewed focus on the business’ original goals in the marketplace.

Depending on the nature of their business, analysts may offer to return after a few weeks or months to observe the fruits of their labor. At this point, they may offer a revision to the original plan or they may simply commend the business for doing a great job, letting the new managers take over completely.

Business Analyst as Technology Evangelist

For smaller businesses that are content with being small, but are looking to be a great deal more efficient during daily operations, the business analyst can provide an entirely different service. In today’s tech-focused world, many business analysts are actually hired by the company’s owner to evaluate whether or not high-tech tools are being used properly and efficiency throughout the company. In some cases, the business analyst will actually find areas where software can be removed, replaced, and enhanced, giving the company a more efficient approach to its daily tasks.

Throughout their time on-site, they’ll observe employee interactions and look at productivity levels, judging whether or not new or different software might make a difference. If they determine that’s the case, business analysts will make recommendations to the company’s senior management and oversee the implementation of new software tools throughout the business. In many cases, analysts will provide help with implementation and training to these same companies before they conclude their services.

From Tech to Management, Analysts Look for Opportunities

Businesses need to run efficiently and business analysts are the people who make sure that’s happening. Their hard work helps to create better management structures, better employee departments, and more robust use of technology that can serve businesses well for the long-term. With a successful plan in place, business analysts help companies reduce their overhead, increase profits, and expand to their fullest potential.